Privacy policy

Last updated: May 1, 2025

This Privacy Policy explains how AudeezSlimes ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you access or use our services through audeezslimesshop.com (the "Site") or otherwise communicate with us. This includes interactions as a customer, visitor, or anyone engaging with our brand online or in person (collectively, the "Services").

We encourage you to read this policy carefully. By accessing our Services, you agree to the practices described.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updates will be posted on this page with the new "Last updated" date. In some cases, we may notify you more directly.

Information We Collect and How We Use It

We collect personal information directly from you, automatically through your use of our Site, and from third-party sources. We use this information to process transactions, improve services, communicate with you, and fulfill legal obligations.

1. Personal Information You Provide:

  • Name, email address, phone number, billing/shipping address

  • Order and payment details

  • Account login credentials

  • Messages or requests through customer service

You can choose not to provide certain personal details, but this may affect your ability to use some Services.

2. Usage Data & Cookies: We automatically collect information such as:

  • IP address, device type, browser type

  • Pages viewed, time spent, clicks

  • Log data and diagnostic information

This helps us analyze traffic, improve performance, and personalize your experience.

3. Third-Party Sources: We may receive your information from vendors including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Analytics and advertising tools (e.g. cookies, pixels)

These third parties may collect your information directly and operate under their own privacy policies.

Use of Personal Information

We use your information to:

  • Process orders, returns, and customer service requests

  • Maintain and manage your account

  • Provide shipping and delivery notifications

  • Send updates, promotions, and marketing content (you may opt out)

  • Detect and prevent fraud or misuse

  • Improve our website, services, and business operations

We process this information based on legal obligations, contractual necessity, and our legitimate interests in running a secure and responsive business.

Cookies and Tracking

We and our partners use cookies to:

  • Recognize returning users

  • Analyze site performance

  • Customize ads and promotions

For more details, see Shopify’s cookie policy: https://www.shopify.com/legal/cookies. You can modify your cookie settings in your browser at any time.

Data Sharing and Disclosure

We may share your information:

  • With service providers (e.g. IT, logistics, customer support)

  • With advertising and marketing partners

  • When required by law or legal proceedings

  • In connection with mergers or asset sales

  • With your consent or at your direction

We do not knowingly sell or share personal data of users under 16.

Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children. If we learn that we have inadvertently collected personal data from a child, we will delete it as quickly as possible.

International Transfers

Your information may be transferred and stored outside of your country of residence. When we transfer personal information from the EEA or UK, we use recognized legal safeguards (e.g., Standard Contractual Clauses).

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict how we use your data. You may also object to our processing or request a copy of your information. To exercise your rights or submit a complaint, contact us using the email below.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: Audeezslime.info@gmail.com

We’re committed to safeguarding your information and ensuring transparency in how we operate.